Privacy information

1 Collection, use and storage of personal data

If you use Kiekens online offer, Kiekens collects various data from you, in some cases also so-called personal data. This is information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”).

Visiting the Kiekens websites in general

When visiting the Kiekens websites, you transmit data to our web server via your Internet browser (for technical reasons). The following data is recorded during a running connection for communication between your Internet browser and our web server:

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status (file transferred, file not found, etc.)
  • Web browser and operating system used
  • Complete IP address of the requesting computer
  • Transferred data volume

For reasons of technical security, in particular to prevent attempts to attack our web server, these data are temporarily stored by us. It is not possible for us to draw conclusions about individual persons on the basis of this data.

Legal basis of the storage is § 15 TMG (German Telemedia Act) and Article 6 lit. f) GDPR.

Further personal information is only collected if it is freely given, for example as part of an inquiry or registration. Depending on the area concerned, Kiekens uses the personal data you provide to answer your enquiries, to process your order and for the purpose of technical administration of the websites. In detail, the use in the respective areas follows as follows:

Applications at Kiekens

To process your application the personal date you have provided will be used and processed according to Article 6 lit b) GDPR and § 26 BDSG.

The application process at Kiekens is supported by interpool Personal GmbH, Berliner Allee 24, 13088 Berlin which will also get access to your personal data.


2 Transfer and deletion of personal data

Visiting the Kiekens websites

The data stored when merely visiting the Kiekens websites (§ 1) will not be passed on to third parties.


3 Security note

General technical and organizational measures:

Kiekens has taken a variety of security measures to adequately protect personal information.

All data stored at Kiekens is protected by physical and technical measures as well as procedural measures that restrict access to the information to specially authorized persons in accordance with this data protection declaration.

The Kiekens websites are located behind a software firewall to prevent access from other networks connected to the Internet. In addition, only employees who need the information to perform a specific task will have access to personal information. These employees are trained in security and privacy practices and will keep your information confidential.

Secure data transmission

The transmission of your personal data within the framework of an order process in the online shop is encrypted using the industry standard Secure Socket Layer (“SSL”) technology (SSL encryption version 3).

4 Cookies / usage-related advertising (behavioural advertising)

Pursuant to § 15 Section 3 TMG and Article 6 lit f) GDPR, Kiekens creates user profiles for purposes of advertising, market research or for the demand-oriented design of Kiekens websites, provided the user does not object to this. Their possibility of objection is described in the individual technical measures.

  1. Use of cookies

“Cookies” are used for behavioural targeting on our website. These are text files by means of which data containing usage information (websites visited, number of visits, visiting times, length of stay on individual pages, etc.), i.e. usage profiles, are stored on your hard disk. These user profiles are anonymized and evaluated in a technical (statistical) evaluation procedure, in order to enable a selection related to the interests of the respective user when Internet advertising (e.g. banners) is uploaded to other websites. In no case personal data such as name, address, e-mail address are stored in the cookies.

  1. Behavioural Advertising

The IP address is collected directly from the service provider of behavioural targeting – on the Kiekens websites this is the GroupM Competence Center GmbH – but only stored and further processed there either in shortened or encrypted form (i.e. replaced by another sequence of numbers that does not allow any conclusions about the original IP number sequence and cannot be traced back again). GroupM Competence Center GmbH also offers advertising for websites of other providers and uses its targeting systems to select the collected data for the purpose of user-oriented advertising. Further information on data protection and behavioural targeting of GroupM Competence Center GmbH and its technology can be found at There you can also object to the anonymous analysis of your surfing behaviour.

You can also use your browser settings to prevent cookies from being saved. However, it is possible that not all of Kiekens’s internet pages will then be displayed completely and/or correctly.


5 Your rights


You have the right to be informed at any time about the data stored concerning your person, its origin and recipient as well as the purpose of data processing. Please contact the Kiekens data protection officer.

Right to Object (market research)

You can object to the future processing of the data concerning you in accordance with Art. 21 GDPR at any time. The objection may be made in particular against processing for direct marketing purposes. Please send a short e-mail to (no reason required).

Withdrawal of consent (e.g. newsletter dispatch)

You can withdraw your consent to the use of your personal data by Kiekens, for example for sending you the Kiekens newsletter, at any time. If you wish to withdraw your consent to receive the newsletter, please click on the link “Unsubscribe newsletter” in one of the received newsletter e-mails at the very bottom. In all other cases, please contact the data protection officer of Alfred Kiekens Vertriebs GmbH.

Your other rights

You have the right to rectify or erase or to restrict the processing of your personal data, a right to object to future processing and a right to data transferability.

Without prejudice to any other administrative or judicial remedy, you have the right lodge a complaint to a supervisory authority, in particular in the Member State where you are staying, working or the place of suspected infringement, if you consider that the processing of personal data concerning you is contrary to data protection rules.

Competent supervisory authority

You can also contact the responsible supervisory authority of Kiekens, the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg, Königstraße 10a, 70173 Stuttgart, phone 0711/615541-0, fax 0711/615541-15, e-mail: in the event of complaints regarding the use of your personal data.

The online complaint filing form can be retrieved at: